CV of Unemployed / Business Intelligence specialist , looking for a job of CRM Application Support / crm.enligne-ch.com

Cv de Business Intelligence specialist

Sought job:Application Support and Business Intelligence analyst

Commander ce CV complet en ligne 115€ht
Click here
CV Code: 55642633110326c3
Date of last connection: 2016-03-22

Mr. As... L...

....

8105 Regensdorf
Switzerland

Current situation:

Current industry: Unemployed

Size of the company: 101-1000 employees

Current position: Unemployed

Number of years spent at this position: Beginner

Number of persons you managed: 0

Annual salary: 0.00 EUR

Total working experience: more than 15 years

Availability: Immediate availability

Job sought:

Positions: Business Intelligence specialist, ,

Industry: Any, ,

Desired type of contract: open-ended contract, fixed term contract, Fixed-term / casual work, Temporary work, Agent's contract

Desired working time: Full-time, Part-time, Available on Week-ends

Minimum annual salary desired: 0.00 / 0.00 EUR

Education:

Highest educational level completed: number of years studied and completed with a diploma after highschool : +4

Last diploma : Technical Highschool Diploma in computer science

Current educational level : +5

Other training courses :


Divers :

Geographical mobility: unreported

Known Tools / Software/ Methods Profile I have a long standing working experience working on international level in the fields of Application development and support, as well as in the field of Business Intelligence, on different CRM systems such as Oracle Siebel and IMSWare. • Long standing experience in developing dashboards and KPI’s with Crystal Reports and SQL • Solid experience in developing applications under MS Access and VBA • Fluent in Dutch, English, French and German • Elaboration of user-guides, test-cases and requirement documents in 4 languages • 1st and 2nd level user support on CRM usage (Unimaint and IMSWare) • User training on CRM Usage Personality • Requirements analysis and prioritization • Strong sense of adjustment and listening • Strong sense for accuracy in my work • User friendly and team player • Kean on learning new activities IT Skills • Windows: XP & 7 • Oracle Siebel CRM • IMSWare CRM • SQL • Crystal Entreprise and Reports • MS Office Pack • VBA programming on Access 2010 and Excel 2010


HGV, LGV, special vehicles licences


Languages Dutch : Native
English : Fluent
German : Fluent
French : Fluent


Resume:

Mr. As... L...

....

8105 Regensdorf
Switzerland

Nationality: Dutch (valid working permit B)Position: Application Support and Business Intelligence analyst Profile
I have a long standing working experience working on international level in the fields of Application development and support, as well as in the field of Business Intelligence, on different CRM systems such as Oracle Siebel and IMSWare.
- Long standing experience in developing dashboards and KPI’s with Crystal Reports and SQL
- Solid experience in developing applications under MS Access and VBA
- Fluent in Dutch, English, French and German
- Elaboration of user-guides, test-cases and requirement documents in 4 languages
- 1st and 2nd level user support on CRM usage (Unimaint and IMSWare)
- User training on CRM Usage Personality
- Requirements analysis and prioritization
- Strong sense of adjustment and listening
- Strong sense for accuracy in my work
- User friendly and team player
- Kean on learning new activities IT Skills
- Windows: XP & 7
- Oracle Siebel CRM
- IMSWare CRM
- SQL
- Crystal Entreprise and Reports
- MS Office Pack
- VBA programming on Access 2010 and Excel 2010
Professional experience
01/2014-01/2015 Administrator IT FM at Cofely AG, Zürich Oerlikon, Switzerland
- Super User Facility Management (FM)
-- 1st and 2nd level Support on IMSWare
-- Documentation (English, French and German) and user training on IMSWare
-- Reporting tasks at users request
-- Spokesperson between FM Users and other departments of the company
-- Macro development under VBA in MS Excel for automization of data management
- FM implementations
-- System support for zone leaders and customer managers
-- Development of Access application for the census of technical installations
-- Census of technical installations at customer sites
-- Technical assistance for the creation of automated maintenance planning
09/2012-03/2013 Access Programmer at Socoloir (Groupe Simone Pérèle), Fleury-les-Aubrais, France
- Development of Microsoft Access application for data management automization
-- Requirement analysis
-- Database conception
-- Development of application forms and functionalities with Import Export module to Excel under VBA
-- Testing of all functionalities
- Implementation of application and user training (manager quality group / 2 main users)06/2011-08/2011 Access programmer at Socoloir (Groupe Simone Pérèle), Fleury-les-Aubrais, France
- Development of Microsoft Access application for data management automization
-- Requirement analysis
-- Database conception
-- Development of application forms and functionalities with Import Export module to Excel under VBA
-- Testing of all functionalities
- Implementation of application and user training (manager quality group / 4 main users)11/1997-08/2010 Business Intelligence specialist and user support Lexmark International, Orléans, France
- Project leader BI in relation with Oracle Siebel CRM implementation project (2007-2010)
-- Migration of Logistic and Service Partner KPI’s on Siebel CRM Live-database
-- Analysis of reporting requirements for EMEA Zone in view of Siebel CRM Migration
-- Contact person for EMEA branches and headquarters for after Sales service reporting
-- Planning and execution of Reporting Activity transfer to new support centre in Budapest
- Business Intelligence specialist in relation with Crystal Reports and MIS implementation (2004-2007)
-- Contact person for EMEA branches and headquarters for after Sales service reporting
-- Creation of process reporting and quality indicators for Lexmark’s After Sales activity at EMEA level
-- Migration of activity, customer and finance reporting from Unimaint to MIS
-- Implementation of MIS (« management Information System »)
- 1st and 2nd level user support in relation with Unimaint V2 rollout (1997-2004)
-- Implementation of data-exchange interfaces between Lexmark and logistic service partners
-- Implementation of CRM “Unimaint” and training of all users at EMEA branches and headquarters
-- Close working relationship with development team while testing “Unimaint”
-- Elaboration of user-guides, test-cases and requirement documentsEducation
2010 - 2011: Technical High school diploma in informatics. IUT (Institut Universitaire Technique) in Orléans, France
1991 - 1997: Master degree L.E.A. (Langues Etrangères Appliquées) in English and German. University of Orléans, France
1988 - 1991: Baccaleauréat D (Sciences and mathematics). Lycée Jean Zay, Orléans, FranceLanguages Level
- Dutch Mother tongue
- English Fluent
- French Fluent
- German FluentAvailability: Immediate

Cover letter

Mr. As... L...

....

8105 Regensdorf
Switzerland

Sought job:Application Support and Business Intelligence analyst

I have a long standing working experience working on international level in the fields of Application development and support, as well as in the field of Business Intelligence, on different CRM systems such as Oracle Siebel and IMSWare. Added to that I speak 4 languages fluently, being Dutch, English, German and French. I have worked for 13 years for Lexmark International in France, more specifically in the European Support centre for the After Sales service activity by the Lexmark branches throughout Europe. Between 1997 and 2004 I was responsible for the 1st and 2nd level user support and training on our CRM (Unimaint). Between 2004 and 2010 this role evolved into a business intelligence role. I was the central contact point for the gathering of all requirements regarding customer, operational and finance reporting, as well as the development and maintenance of these reports with SQL queries and Crystal Reports.After being made redundant, I followed a technical highschool course in computer sciences between 2010 and 2011. I did two missions at Socoloir (France) developing two different Access applications. Between January 2014 and January 2015 I worked for Cofely AG (Zürich) as IT Administrator on the CRM called IMSWare. I was responsible for 1st and 2nd level support, Access and Excel Macro development, as well as carrying out inventories of technical installations at customer sites in the frame of the company's CAFM (Computer Assisted Facility Management) activities.Again, due to budgetary cuts, I was made redundant and am currently looking for a job in the domains of Application-support and/or business Intelligence. Currently living in Regensdorf, I'm willing to move to any location throughout Switzerland.

Mr. As... L



CV trouvé sur crm.enligne-ch.com

Commander ce CV en ligne 115€ht Click here

Effectuez la commande et la demande de paiement. Ensuite, nous appelons le demandeur d'emploi pour vérifier qu'il est toujours en recherche active.
- S'il est toujours en recherche nous encaissons votre règlement et vous expédions ses coordonnées. Vous pouvez vous mettre en contact directement avec lui.
- S'il n'est plus en recherche nous annulons votre règlement et vous en informons par email.

Chercheur d'emploi :
présentez votre cv gratuitement ici

Les derniers cv

• CV Rédaction fonctionnelle des documents de cadrages Récolte des besoins Projets informatiques Bu

Chef de projet, Business analyst Commercial En recherche active d'une opportunité en tant que gestionnaire de projet CRM ou en stratégie commerciale

(69002 Lyon 02 Fr)


• CV CRM Application Support

Business Intelligence specialist, Sought job:Application Support and Business Intelligence analyst

(8105 Regensdorf Ch)


• CV Essentiellement Administratif avec de la polyvalence

à voir en fonction de l'entreprise, Employé administratif qualifié et polyvalent

(85140 Les Essarts Fr)




Chercheur d'emploi : vous aussi donnez de la visibilité
à votre candidature

Si un cv présente un problème manifeste,
merci de nous le signaler dans le formulaire de contact
en nous indiquant l'url de l'enregistrement.
Attention seuls
les messages identifiables sont pris en compte.
Click here

Services dedicated to Job offerers

Les moyens pour accéder à ce cv complet

Commander ce CV en ligne
115€ht
Click here

Services aux demandeurs d'emplois

Vous aussi, déposez
GRATUITEMENT
votre cv sur
enligne-ch.com
et postulez
aux offres d'emplois
Click here
Voir les offres d'emplois sur
enligne-ch.com
Click here

Access the CV of other sites
Informatique :
informatique.enligne-ch.com systemes-d-information.enligne-ch.com ntic.enligne-fr.com ssii.enligne-ch.com high-tech.enligne-fr.com directeurs-informatiques.enligne-fr.com dosi.enligne-fr.com directeurs-des-systemes-d-informations.enligne-fr.com responsables-informatiques.enligne-fr.com ingenieurs-informatiques.enligne-ch.com ingenieurs-d-etudes.enligne-ch.com ingenieurs-de-production.enligne-ch.com ingenieurs-logiciels.enligne-ch.com administrateurs-reseaux.enligne-fr.com administrateurs-systemes.enligne-fr.com informaticiens.enligne-ch.com integrateurs.enligne-fr.com chefs-de-projets-informatiques.enligne-ch.com consultants.enligne-ch.com architectes-informatiques.enligne-fr.com analystes-programmeurs.enligne-fr.com developpeurs.enligne-ch.com developpeurs-informatiques.enligne-ch.com developpeurs-web.enligne-ch.com programmeurs-informatiques.enligne-fr.com techniciens-informatiques.enligne-ch.com bureautique.enligne-ch.com office-automation.enligne-ch.com crm.enligne-ch.com cao.enligne-ch.com cfao.enligne-ch.com fao.enligne-ch.com dao.enligne-ch.com ged.enligne-ch.com chefs-de-projets.enligne-ch.com project-managers.enligne-ch.com cryptologues.enligne-fr.com jeux.enligne-ch.com informatique-decisionnelle.enligne-ch.com internet.enligne-ch.com intranet.enligne-ch.com sig.enligne-fr.com geomatique.enligne-fr.com sirh.enligne-fr.com webmasters.enligne-ch.com web.enligne-ch.com edi.enligne-fr.com editique.enligne-fr.com maintenance-informatique.enligne-fr.com reprographes.enligne-fr.com salles-blanches.enligne-fr.com serveurs-informatiques.enligne-fr.com routeurs.enligne-fr.com interface-homme-machine.enligne-fr.com hardware.enligne-ch.com software.enligne-ch.com amoa.enligne-fr.com amoe.enligne-fr.com genie-informatique.enligne-fr.com genie-logiciel.enligne-fr.com
Logiciels / langages :
logiciels.enligne-ch.com progiciels.enligne-ch.com unix.enligne-ch.com c.enligne-ch.com cobol.enligne-ch.com mainframe.enligne-ch.com merise.enligne-ch.com mvs.enligne-ch.com bases-de-donnees.enligne-ch.com database.enligne-ch.com data-mining.enligne-ch.com datawarehouse.enligne-ch.com db2.enligne-ch.com sql.enligne-ch.com ldap.enligne-ch.com podcasts.enligne-fr.com
Open Source :
open-source.enligne-ch.com linux.enligne-ch.com apache.enligne-ch.com mysql.enligne-ch.com php.enligne-ch.com css.enligne-ch.com html.enligne-ch.com j2ee.enligne-ch.com sgml.enligne-ch.com uml.enligne-ch.com xml.enligne-ch.com javascript.enligne-ch.com jboss.enligne-ch.com python.enligne-ch.com perl.enligne-ch.com ajax.enligne-ch.com joomla.enligne-ch.com mambo.enligne-ch.com ruby-on-rails.enligne-ch.com
Electronique:
electronique.enligne-ch.com electrotechnique.enligne-fr.com electromecanique.enligne-fr.com electromagnetisme.enligne-fr.com micromecanique.enligne-fr.com microprocesseurs.enligne-fr.com micro-ordinateurs.enligne-fr.com electromecaniciens.enligne-fr.com electroniciens.enligne-fr.com electrotechniciens.enligne-ch.com mecatroniciens.enligne-fr.com animatroniciens.enligne-fr.com
Télecom :
telecom.enligne-ch.com reseaux-informatiques.enligne-ch.com ingenieurs-reseaux.enligne-ch.com ingenieurs-telecom.enligne-ch.com fibre-optique.enligne-fr.com cableurs.enligne-fr.com pabx.enligne-fr.com firewalls.enligne-fr.com adsl.enligne-fr.com securite-informatique.enligne-ch.com hebergement.enligne-fr.com tcp-ip.enligne-ch.com telephonie.enligne-ch.com umts.enligne-fr.com signaux.enligne-fr.com gsm.enligne-fr.com hautes-frequences.enligne-fr.com hyperfrequences.enligne-fr.com radaristes.enligne-fr.com transmissions.enligne-fr.com